About Us

Owners - Operators

 Barry and Norma DICKAU

West Country Charters is a small family run business based in Sundre, serving west central Alberta. 

Norma, the voice you here when you call. Runs the office, takes the bookings, and ensures all the little things are taken care of.

Barry, manages the buses maintenance program, and also drives when required.

Our Fleet

We offer clean, modern and well maintained vehicles, for a guaranteed competitive price, while providing the transportation needs for groups of 3 to 300. We will assist you in choosing the most suitable vehicle to accommodate your requirements. From a 6 passenger luxury SUV to 47 passenger motor coaches. 

  
No job to small or too large! 

Our Drivers

Our drivers are thoroughly scrutinized before joining the company. Initially, we complete the standard checks: driving record, criminal background, references, and drug and alcohol screenings. All West Country Charters drivers are required to have what we believe is the appropriate demeanour, experience and aptitude to not only control a 45-foot, 25-ton vehicle, but to provide a concierge-level service to customers the only way that we know how.  



Maintenance

Drivers Daily Inspections

West Country Charters is committed to safety in all areas of our operation. Our business and our ability to survive and grow depend upon our ability to consistently provide our customers with safe, dependable equipment.  Before any vehicle heads out on the road, we require the driver to perform a pre-trip inspection.  




30 Day Safety Inspections

Every vehicle in our fleet receives monthly provincially mandated safety inspections to ensure safe operation, and continually updated to serve all of our passengers with reliable, safe transportation.



Semi-Annual Commercial Vehicle Inspections

Every six months, all vehicles in our fleet receives a semi-annual, wheels off,  Commercial Vehicle Inspection to ensure safe condition and operation of the motorcach.  

Safety

Safety Focus


Our singular, most important focus is our passengers. Their safety as well as the safety of those we encounter while driving is always paramount.  

Motorcoach Safety


  · Twice as safe travelling by bus, as flying in commercial aircraft. 


 · Are 46 times safer, than people driving in private automobiles. 


· Are using the most fuel efficient and environmentally friendly mode of ground transportation.  

Safety Equipment

 

We provide every coach with an on-board cell phone, it can be used for emergency communications, if immediate response if needed.  

All coach's have an Alberta #3 First Aid – Trauma Kit, AED, Fire Extinguisher, and Emergency Spill Kit, for use in an emergency situation.  

All drivers receive training on the use of this equipment.